Refund policy

Refund Policy

At this time, we do not accept returns. However, if you receive an item that is defective, damaged, or incorrect, please contact us at support@doublesoul.co within 30 days of delivery so we may promptly address the issue.

Please note the following:

  • We do not offer refunds or exchanges for change-of-mind purchases.

  • Sale items and gift cards are final sale and are not eligible for return or refund.

  • Items returned to us without prior authorization will not be accepted.

If you have any questions regarding your order, please don’t hesitate to reach out to support@doublesoul.co or call us at +1-612-888-1819 from 10am and 5pm.