Refund policy
Refund Policy
At this time, we do not accept returns. However, if you receive an item that is defective, damaged, or incorrect, please contact us at support@doublesoul.co within 30 days of delivery so we may promptly address the issue.
Please note the following:
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We do not offer refunds or exchanges for change-of-mind purchases.
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Sale items and gift cards are final sale and are not eligible for return or refund.
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Items returned to us without prior authorization will not be accepted.
If you have any questions regarding your order, please don’t hesitate to reach out to support@doublesoul.co or call us at +1-612-888-1819 from 10am and 5pm.