Care & Design
What makes your socks unique?
Our socks are ultra cushioned, super breathable, and made from a recycled blend that's softer than butter.
We spent a year innovating features that makes these the most comfortable socks you'll ever wear: arch support, a subtle heel tab to eliminate chafing, aeration on the top of the foot to keep you cool, a seamless toe enclosure to prevent irritation, and a double-cushioned foot pad that feels like walking on a cloud.
They're also made sustainably and ethically using Global Recycle Standard-certified recycled materials and OEKO TEX-certified earth safe dyes.
What are your socks made from?
Our socks are knitted from a butter-soft blend of recycled materials that are Global Recycle Standard-certified. Our LOW SOCK is made of 47% recycled polyester, 35% recycled cotton, 16% nylon, and 2% spandex. Our HIGH SOCK is made of 43% recycled polyester, 33% recycled cotton, 21% nylon, and 3% spandex. We're currently working on developing a fabric that is 100% recycled. Our socks are dyed with OEKO TEX-certified dyes, which are safe for the planet and your skin.
How should I wash them?
We recommend washing your socks on the gentle cycle with cold water and mild detergent and tumble drying them on low.
What's my size?
We're taking a small but important step towards a more inclusive world by getting rid of gendered sizing. Our socks come in four sizes, indicated by roman numerals: I, II, III, and IV. These roughly correspond to S, M, L, and XL. Take a look at the size chart linked on the product page to find your exact size.
Shipping & Returns
What is your shipping policy?
If you spend $45, it’s FREE! Otherwise, shipping is $5 to anywhere in the United States.
What is your return policy?
We don't currently accept returns. If you have received a pair of socks that is defective or damaged, lets us know via email at firstname.lastname@example.org and we can get it sorted out!
Where do you ship?
Right now, we’re shipping within the United States. As we grow, we'll make our socks available internationally.
How do I access my account portal?
You can access your account portal by navigating to “Account” and sign in!
How do I change my personal, contact or billing information?
You can make account edits through ‘Manage Account’ > ‘Manage Subscriptions.’
What is my subscription schedule?
You can select a variety of subscription schedule options through the account portal. If you need your subscription order to be sent on a specific date, go to ‘Manage Subscriptions’ (located in ‘Manage Account’), select ‘Edit’ and select a date under ‘Next Shipment.’
When will I be charged?
You will be billed at every recurring fulfillment. If you have a prepaid subscription, you will be billed at the beginning of your subscription period
Can I make edits or changes to my subscription?
You can add or swap items in your subscription in your account portal. To do this, simply select the item you wish to add or swap from the lists provided under “Add to Shipment” or “Swap.”
Can I review my upcoming orders?
Yes! In ‘Upcoming Orders’ you will see your order, the subscription number, date of your next shipment, and the option to add or swap items.
Can I view the orders that are in progress or have been delivered?
Yes! In ‘Order History’ in the account portal, you will find all of your previous orders and subscription information. You can track all orders on this page.
Can I gift an item? If so, how?
Yes! On the top left corner of the subscription you would like to send, you will find the options to ‘Gift, Skip, Send Now.’ Select ‘Gift’ and provide the recipient’s information and a message if you wish!